Xiaomi Mi M365 Review

(3 customer reviews)
- 33%


Add to compare

Flash Sale
Buy Now

Expert ScoreRead review

Xiaomi is a Chinese electronics conglomerate that manufactures and invests in smartphones, laptops, mobile apps, and other consumer devices. Xiaomi, the world’s fourth largest smartphone manufacturer as of Q2 2018, has developed at a breakneck pace by creating creative, high-quality, and affordable electrical devices that consumers like.
The important features of the Xiaomi Mi M365 are listed below in this review. Continue reading our whole M365 review for 2021, or learn more about the M365 vs M365 Pro in our Xiaomi Mi M365 Pro review/comparison.

SKU: ER-91173Category:

Mi M365 Summary

Since its release on the market in 2016, the Xiaomi Mi M365 has held the title of greatest electric scooter in the world. The M365, which won a Red Dot award a year later, is significant historically since it is the workhorse scooter that sharing businesses chose to disperse throughout major cities throughout the world. Because of this, more individuals than most other scooters have had their first ride on an M365, and they find it to be familiar and cosy.

Since the design’s birth, various scooter producers have often imitated it in an effort to capture a piece of the personal market. You can find M365 knockoffs with the same straightforward, reliable appearance and entry-level functionality all over Amazon.

Owners praise its exceptional dependability and user-friendliness. Outstanding features for its weight include a rear disc brake, pneumatic tyres, and a mobile app that supports Bluetooth.

The M365 accelerates quickly and has a respectable real-world range of 23.5 kilometres. When folded, it is small enough to fit in most locations and light enough to carry regularly.

Xiaomi Mi M365 Review2

Given the thousands of M365s that have been sold to people and used in the rental sector, it continues to rule as the best electric scooter money can buy.

Overall, the Xiaomi Mi M365 is one of the greatest entry-level, lightweight scooters you can buy, pound for pound.

Performance Overview:

The Xiaomi M365 operates smoothly and simply when travelling. While the scooter’s 8.5-inch pneumatic tyres do a wonderful job of keeping your ride pleasant overall, even on the toughest urban roads, the lack of a speed indicator means you tend to focus more on the road.

While the solid rubber tyres on the Unagi Model One and Ninebot Segway never need to be inflated and cannot puncture, you do feel every bone-crushing pothole when the road isn’t smooth. Even riding through grass on the M365 wasn’t too uncomfortable for me.

Unlike the electronic brakes on some of the other e-scooters, the scooter’s 120mm disc brakes perform a decent job of stopping you without propelling you ahead. If you think your brake callipers are too tight or loose, there are online instructions on how to change them with an Allen key. Regenerative braking is another feature of the M365. When you depress the brake pedal, the engine goes into reverse, saving part of your power as you slow down.

Speed & Acceleration:

A 250 watt brushless DC motor with a 500 watt peak power output powers the Xiaomi Mi M365. our acceleration tests show that it accelerates impressively from 0 to 24 km/h in under 6.3 seconds. The TurboAnt X7 Pro and Hiboy Max V2, two entry-level scooters with price tags around $500, are both quicker than this by almost 3 seconds.

The Xiaomi Mi M365 features a tonne of user-created support articles and videos to amplify and personalise your ride, unlike many other scooters that are newly entering the market. In reality, a straightforward firmware upgrade may be used to boost the vehicle’s acceleration, peak speed, and capacity to climb hills.

Remember that this adjustment may potentially reduce battery life and diminish range. However, according to the majority of users, the range decrease is just 10%, which is negligible in light of the much improved performance.

On the same metropolitan route, we evaluate every electric scooter in its top performance setting.

The M365’s peak speed of 26.9 km/h in our demanding performance testing matches the manufacturer’s claim. According to reports, by modifying the firmware, the peak speed may be raised to about 32 km/h.

Hill Climbing:

The M365 performed well while ascending hills, but anticipate to drastically slow down when ascending steep slopes (over 10 percent grade). As it takes some practise to kick-start the scooter up to speed on an incline, it could chug along slowly on the steepest of hills, thus you might need to aid by kicking or walking the scooter.

With an average speed of 10.6 km/h, the M365 finished our hill climb test in 20.8 seconds. The same 60 m, 10% grade slope is used for testing all scooters with a 74 kilogramme rider. This entails a steady ascent that is rather steep.

Battery & Range:

In our ESG-certified real-world range test, the M365’s 280 wh battery covered 23.5 kilometers.

Motor Configuration:

The best thing about the Xiaomi M365 is how quiet it is—so quiet, in fact, that I frequently needed to ring the bell to let others know I was following them. The typical engine hum is present, although it’s hardly audible. Only when climbing steep inclines will you be able to hear the 250W motor.

Construction & Quality:

Overall, the Mi M365 is regarded as one of the world’s most well-designed, carefully thought-out, and well-liked scooters. It is really strong. No rattling or squeaking. It is made of lightweight materials that seem more useable than robust and has a very decent build quality given its pricing (not heavy duty). The Mi M365 begins to look inferior in contrast with the plethora of look-alikes vying for the prize of having the greatest appearance on the market.

With rubberized hand grips that match the rubberized texture of the non-slip deck, the frame has good welds and the cable routing is neat and grommeted into place. The folding mechanism works well and securely holds the scooter upright without causing any problems. It folds at a decent location along the stem to avoid the joint from becoming a weak spot that can support weight. Overall, it seems strong and safe, and its properly sealed IP54 rating feels accurate.

Xiaomi Mi M365 Review5

However, given that the M365’s price varies so much depending on availability ($400 to $600), there are several more appealing scooters in the same price range. The cable routing on the M365 was outstanding when we first looked at it. It’s difficult to describe the M365’s routing as unusual any longer after seeing the cables on the more contemporary Gotrax G4, which go straight from the handlebars down the stem, past the folding mechanism, and into the deck.

Flat tyres and rear brake adjustments are the two most frequent problems that riders have with the M365. As one of the most popular scooters on the market, you have access to a wide variety of service manuals and replacement components. In fact, we have created our own repair, upkeep, and modification manual specifically for the Xiaomi Mi M365.

Although the M365 isn’t particularly distinctive on its own, you can find a tonne of specialised accessories to make it stand out from the pack of replicas, such as this kit that strengthens the scooter’s construction and adds a useful hook, this phone mount that places your screen directly above the scooter’s display, and these LED strip lights.

Suspension & Comfort:

The scooter’s well-designed, well-engineered, and most significantly, well-executed construction is the primary factor in why it offers virtually noiseless rides with no wobbling or vibration. Although the scooter has no additional suspension beyond that provided by the air-filled tyres, even minor or moderate road imperfections are occasionally hardly noticeable.

Ride Quality:

The M365 offers a secure and pleasant ride. This scooter is so comfortable that we would gladly put our mothers on it. It accelerates quickly but not jerkily, and it stops hard but doesn’t knock you over the handlebars. With simply dots to read on the LCD and one button to operate in addition to the simple throttle and brake, it’s a very simple scooter to get on and ride without having to think too much. For the 26.9 km/h speed of this scooter, the steering seems decent.

Although suspension would be nice, it is not anticipated at this price point and would also add weight to the bike. Despite having an inflation specification of 50 psi, the air-filled 21.6 cm tyres provide enough grip and handling abilities while modestly absorbing minor road imperfections. However, you wouldn’t want to ride this scooter off-road since it would give your brain a good workout.

Considering how light the frame is constructed, it seems really sturdy. The ride is incredibly calm and serene; you won’t hear any unpleasant motor whining or stem creak. The rubber nubs on the big, texturized hand grips are both pleasant and easy to clean. The rear disc brake and the regen brake are both operated by a single brake lever on the left handlebar.

Xiaomi Mi M365 Review7

One thing to keep in mind is that Segway’s design of a single brake lever to operate two brakes has two flaws. First, if you tighten the brake cord to a normal level, the rear brake light switch will no longer engage, deactivating regen braking and, of course, turning off the brake light. Second, loosening the brake cable makes it possible for the lever to pull far enough to turn on the brake light switch and the regen brake, but it also prevents the rider from using two fingers on the lever and two on the hand grip because the lever will crush the other fingers before there is enough braking power.

The M365 has a good sense of balance and is simple to manoeuvre. The first time you ride any electric scooter will be a bit unnerving if you are not used to riding scooters or skateboards. This happens frequently, and most individuals quickly get over their first anxiety. It is really simple and efficient to accelerate and brake. I never use the back brake or the Xiaomi-provided stopping lengths (4 metres at peak speed), but other tests have confirmed them. I only ever use the front E-ABS brake on the handlebar. Using the front brake on a scooter is different from using it on a bicycle because of its low centre of gravity since there is no concern about falling over the handlebars. My M365 was pushed over and rested on its right handlebar the other day, which caused me to briefly fear. The throttle did not immediately reset itself automatically following this (ie springing back up when it is not being pushed down). However, I soon realised that the handlebar grip was squeezing the throttle, so I moved the grip away to resolve the problem.


The headlights and taillights of the Mi M365 are LEDs built right in. The front light is set high, which aids in extending the light’s range and improving visibility. The headlamp fits perfectly in this location, which is neatly recessed into the stem. The tiny, low-mounted rear taillight on the fender is a welcome feature because it reacts to braking and can let other drivers know that you’re slowing down.

Xiaomi Mi M365 Review6

To increase visibility and safety when riding at night, we advise using supplementary lights. Adding lights on your scooter and body is a certain method to be safe(r) on the road because it’s crucial that you can see other drivers as well as that they can see you.


With a rear disc brake and a front regenerative brake, the Xiaomi Mi M365 sports a redundant braking system. This is a good combination since some other scooters in this price range have “dual braking,” which consists of a foot brake that must be depressed and a hand brake that must be released (Example: Segway Ninebot ES2).

The M365 has strong stopping power; in our tests, it stopped from a speed of 24 km/h in 5.0 metres. For a scooter with a single disc brake, this is about average.


The Xiaomi Mi M365 is extremely lightweight at about 12 lbs. Depending on your physical condition, this is manageable to carry up a few flights of stairs. If the handlebars folded down, it would be categorised as an ultraportable.

Xiaomi can be folded to a small size of 107 cm long by 43 cm broad by 48 cm tall. It may be folded and transported on public transportation or it can fit into the trunk of the majority of automobiles.

Quick, efficient, and simple to use describe the folding mechanism. You pull up on a metal lever to tighten, and then you turn a safety collar to lock it into place. The plastic collar is a great and easy way to prevent the folding lever from being mistakenly pushed down while riding.

This folding mechanism seems quite sturdy once it is secured into position. After comprehensive testing and more than a year of use, we have seen no issues with it. Other riders have mentioned

that pressing forward forcefully on the handlebars, especially while coming to a halt, might cause a metal tab in the mechanism to break. Newer models have a fix for this issue.

Xiaomi Mi M365 Review9


The 43 cm-wide space is superbly utilised in the cockpit, which is quite tidy and well-designed. The thumb throttle on the right handlebar is our preferred design since it is the most ergonomic and relaxing for extended riding. The front regenerative brake and the rear disc brake are both operated by a hand brake on the left handlebar. On the left handlebar, there is a cheerful bell as well as a hammer that cleverly serves as the locking clasp to attach the stem to the fender for easy transportation. The handlebars don’t seem crowded thanks to this really clever and well-considered design.

A very basic backlit panel with four LEDs that show battery life is located in the middle of the stem. The power, lights, and riding mode are all controlled by a single button. Press the button once to start the scooter and again to turn on the lights. Double-press the button to switch between the conventional (white light) and environmental (green light) riding modes.

Because the display is quite small, you can use Xiaomi and other Bluetooth-enabled third-party applications to check speed, distance travelled, and control other scooter vitals on your phone (available for both iOS and Android platforms). Depending on the app you choose, you may also enable/disable cruise control and change the intensity of the regenerative braking in addition to choosing between metric and imperial for your speedometer and seeing your odometer.

For an entry-level scooter, the straightforward display really works rather well. We advise against regularly glancing down at your display because doing so takes your eyes off the road, and the M365 shows you the most crucial information you require (battery level).

The M365 Pro and Ninebot Max versions, which both include integrated and data-rich screens, have you covered if you want a more substantial built-in display.


Dual 21.6 cm pneumatic (air-filled) tyres are equipped on the Xiaomi Mi M365. Although pneumatic tyres frequently go flat, the substantial advantages of increased grip and ride quality much exceed this drawback.

Although the M365 lacks suspension, the air-filled tyres nonetheless offer a more pleasant, cushioned ride than even solid tyres and suspension, such as those on the Hiboy S2, whose 21.6 cm honeycomb tyres skate rather than conform to the road’s surface.

Since the majority of flats can be easily avoided and even fixed with tyre slime, they actually aren’t a big concern. Maintaining your tyres properly will also help you avoid flats.


The standing area on the deck of the M365 is 45.0 cm by 14.6 cm, with a ground clearance of 8.9 cm. The height from the deck to the handlebars is 95.0 cm, which is normal for this price range and ideal for most riders.

When riding over high curbs or ledges, it’s easy to bottom out because you’re moving quite near to the ground.

Controls & Display:

Overall, the scooter has outstanding control, although I personally think the handlebars might be a little bit larger to improve control sensitivity and facilitate turning. However, I can see the choice not to make the handlebars really broad because it would affect portability (and the handlebars are already wider than the ones of other scooters in this price range).

Xiaomi Mi M365 Review4


An app for smartphones may link to this scooter through Bluetooth. The buyer’s handbook explains how to download easily. Download the Mi Home app from the App Store, or use the manual’s QR code, to do so. Hit “+” to add a device, then add your scooter. The app displays information such as battery life, speed, and distance travelled.

This is especially helpful because the scooter only has that LED system and none of those on the control panel. It might not be very dependable, though, as the majority of Bluetooth apps experience connectivity issues. Additionally, you’ll need to either stop the scooter and glance at your phone or keep it in a holder while you ride.


The Xiaomi Mi M365 e-manual scooter’s buyer’s states that it meets with both the license-exempt RSS standard set by Industry Canada and part 15 of the FCC regulations for the United States. The handbook had no information about UL certification.

Other safety advice includes not using this scooter in the weather, keeping your speed between 3.1 and 6.2 mph while navigating speed bumps or other uneven pavement, and always keeping both feet on the scooter deck. The Xiaomi Mi has bright headlights that can illuminate up to 6 metres in front of it for visibility.

Water Resistance:

Few models have a higher certification than the IP54 ingress protection grade that the Xiaomi M365 uses, which is essentially the gold standard when it comes to water protection (usually costing much more). The Xiaomi M365 stands out even more from the competition because the typical scooter offers absolutely no water protection.


Because of its dependable braking setup, the Xiaomi M365 is generally quite safe. It uses a dual braking system that consists of a front electronic disc brake and a rear disc brake. The brake lever on the left handlebar is used to apply the brakes. When stopping at full speed, the braking distance for this scooter will be between 16.5 and 19.8 feet (between 5 and 6 metres).


For its scooter, Xiaomi offers a 12-month warranty. The business will not fix or replace scooters that have been harmed due to disregarding directions under a limited warranty, which is the most typical kind.

Known Issues:

The main drawback is the absence of a conventional control panel that displays crucial data like battery life, speed, and other metrics.

You’ll either need to rely on the Bluetooth app or it may take some practise to comprehend exactly what the lights are trying to tell you. Some buyers might be concerned about the recall that is now in effect for this scooter. If something went wrong previously, it could do so again.


The Xiaomi M365 is incredibly easy to operate and requires little upkeep. I advise doing a fast set of maintenance actions once or twice a week and washing the scooter at least once a month. I’m currently doing:

  • examine all of the electronics
  • Make sure the brakes are powerful enough and are not worn out by inspecting them.
  • Ensure the tyres are properly inflated and not damaged.
  • check to see if any screws are loose, tighten them if necessary, and use Loctite if you can.
  • Examine whether the rubber mat is still adhered to the deck, and use adhesive if necessary.

There are still not as many scooter-only repair shops as there are for cars or bicycles. If you reside in a larger city, you might be able to find a scooter repair business, but in many circumstances, you could have to rely on bike mechanics if your scooter develops a flaw that you can’t fix yourself. The good news in this situation is that although though many bike mechanics may not be very familiar with scooter models nowadays, if they are, it’s nearly always the Xiaomi M365. Therefore, while repairs might occasionally be challenging, they are most likely not going to be, and the situation is just getting better.

Who Should Buy The Xiaomi Mi M365 Scooter?

Despite a recent recall, the Xiaomi Mi scooter has shown to be a reliable introduction into the scooter industry. It boasts a simple, lightweight design and the speed and range necessary for city commuting. If required, it is simple to fold up and transport on a bus or train.

It is also incredibly simple to ride because to features like regenerative braking, disc brakes, brilliant headlights, shock absorption, and more. The Xiaomi Mi is a fantastic alternative if you’re searching for a commuter scooter that’s less expensive than, say, a Segway.

Specification: Xiaomi Mi M365 Review



Suitable For




Max Speed




Charge Time

5 hours

Single-Charge Mileage



Braking System

Disc, Double Braking (Manual/Electric)


Inflatable rubber tires


280 Wh Lithium-ion

Hill Climbing


Scooter Weight


Max Load



LED taillights

Product Material

aluminum alloy

Water Resistance


Extra features

disc braking and ABS regenerative anti-lock braking system for an efficient

3 reviews for Xiaomi Mi M365 Review

5.0 out of 5
Write a review
Show all Most Helpful Highest Rating Lowest Rating
  1. Giovanni

    The scooter is really simple to use and has plenty of power.

    Helpful(0) Unhelpful(0)You have already voted this
  2. Chase

    This scooter moves quickly.

    Helpful(0) Unhelpful(0)You have already voted this
  3. Diego

    With this scooter, you can easily navigate your neighbourhood and go shopping.

    Helpful(0) Unhelpful(0)You have already voted this

    Add a review

    Your email address will not be published. Required fields are marked *

    Xiaomi Mi M365 Review


    Electric Scooters Reviews & Buying Guide
    Compare items
    • E-Scooters (0)